Searching for a private GP in Edinburgh

Your night-shift receptionist — never sleeps, never forgets.

A trained AI patient coordinator that answers calls, books appointments, qualifies urgency, and handles inquiries 24/7 — tuned to your practice, your tone, your booking system. Never lose another after-hours inquiry.

Book a demo→ See it in action

Built for private healthcare practices that never miss a booking

After-hours inquiry · 2 min ago

★ Replies in 12 seconds, 24/7

9:41

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See your practice at #1

Three fields. Five seconds. You'll see exactly how your search result could look.

24/7 patient inquiries Appointment booking After-hours coverage Weekend bookings FAQ handling Reschedule management Wait-list management Pre-appointment screening Insurance pre-checks Practitioner availability Treatment plan questions Pricing inquiries Multilingual support Emergency escalation Privacy-first GDPR-compliant HIPAA-aware Custom voice & tone No hold music No phone tag 24/7 patient inquiries Appointment booking After-hours coverage Weekend bookings FAQ handling Reschedule management Wait-list management Pre-appointment screening Insurance pre-checks Practitioner availability Treatment plan questions Pricing inquiries Multilingual support Emergency escalation Privacy-first GDPR-compliant HIPAA-aware Custom voice & tone No hold music No phone tag

After they search...

What happens next.

One aesthetic patient journey, five steps, all inside one phone. Scroll to watch it unfold.

They search.

A patient types a query — your specialty, near them. We make sure your name is the first they see. Above the directories, above the competitors.

They find you.

A green pin, a 5-star rating, an address on the map. Trust signals at a glance — the kind that turn a search into a click.

They book.

Online booking, frictionless. No phone tag, no missed calls. Your calendar fills itself while you're with the patient in front of you.

They review.

Happy patients leave 5-star reviews. We help that happen — automated, tasteful, never pushy. Every review tightens your grip on #1.

Your practice grows.

More visibility, more bookings, more revenue — compounding monthly. The flywheel doesn't stop turning. That's the whole point.

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aesthetic clinic Knightsbridge

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An AI receptionist trained on your practice.

Most AI chatbots are generic — they answer 'about us' questions and hand off everything else. Our AI Patient Coordinator is different. It's trained on your specialty, your treatments, your pricing, your scheduling logic, your tone of voice. It books appointments, qualifies urgency, handles reschedules, and only escalates what genuinely needs a human.

Trained on your practice

Your services, treatments, prices, protocols, tone of voice. The AI knows your practice as well as your senior receptionist does — and never has a sick day.

Human escalation that works

Genuinely-clinical questions, complex insurance cases, distressed patients — instantly escalated to your on-call team via the channel you specify. Never lets a critical case fall through.

GDPR-compliant by design

Healthcare-grade encryption, full audit trail, data residency in the UK/EU. Built for medical regulatory compliance from day one — including DPA and DPIA documentation.

Live in 15 days

From kickoff to ranked clinic site. No endless decks, no agency-of-record pretense. We move at the speed of a private practitioner.

The transformation

Before the AI Coordinator. And after.

Drag the handle. The same practice — same hours, same staff — before deploying our AI Coordinator and after.

Before

After

Home · About Us · Services · Contact

☎ Family Clinic — Voicemail Full ☎

"Sorry, we are closed. Mailbox is full. Try again tomorrow."

Calls missed: 47 today
Voicemails: 23 unread
Bookings lost: ~£3,200
Front desk overload
Weekend dead zone
Patients gone to competitor

Carter Family Clinic

AboutServicesTeamBook →

Private GP, always reachable.

Family medicine, women's health, travel clinic. Reply in 12 seconds, 24/7. Edinburgh.

Book any time →

Dr. BennettAvailable today✓

★★★★★4.91,240 reviews

Book in 30s →

Three tiers. No surprises.

All tiers include training on your practice, GDPR-compliant data handling, and human escalation. Pricing is flat-rate per month — no per-conversation costs.

Starter

£300/mo

Single-location practices. The basics, done well.

1 practice location
Up to 500 conversations/month
Phone + web chat channels
FAQ + appointment booking
Calendar integration (1 system)
Email confirmations
Standard tone profile

Choose Starter →

Questions. Honestly answered.

How long does setup take from contract signature to live AI?

Ten to fourteen business days. The first week is practice training — we ingest your services, prices, protocols, FAQs, scheduling logic, and tone of voice. Week two is integration testing, staff training, and soft launch with you monitoring escalations. From day fifteen, the AI is fully live and handling real patient inquiries.

What happens if the AI does not know an answer?

It escalates. Every AI Coordinator includes a configurable escalation matrix — clinical questions go to your on-call clinician, complex insurance to your billing team, distressed callers to a human immediately. The AI never invents answers, never speculates on medical advice, and never makes promises it cannot keep. When in doubt, it gracefully hands off.

Is patient data secure? Is this GDPR-compliant?

Yes. End-to-end encryption in transit and at rest, full audit trail of every conversation, data residency in the UK or EU (your choice), and a complete Data Processing Agreement (DPA) and Data Protection Impact Assessment (DPIA) included with every contract. We hold ISO 27001 and align with NHS Digital's DSP Toolkit requirements.

Can it handle genuine medical emergencies?

It identifies them and escalates. We configure custom triage logic during onboarding — for example, any caller mentioning chest pain, breathing difficulty, severe allergic reaction, suicidal ideation, or other red-flag symptoms is immediately routed to 999 / 112 instructions plus an alert to your on-call clinician. The AI never diagnoses, never delays, never plays doctor.

What languages does it support?

Thirty-plus languages including English (UK, US, Irish, Australian), French, Italian, German, Spanish, Portuguese, Polish, Romanian, Arabic, Urdu, Hindi, Mandarin, Cantonese, Russian, Ukrainian and most major European and Asian languages. Voice and text both. Language is auto-detected from the inquiry, but you can force a default for your region.

What practice management systems does it integrate with?

Cliniko, SimplyBook.me, Pabau, Dentally, Dentrix, Carestack, MicroMD, EMIS, SystmOne, TM3, Jane App, Acuity, Calendly, Google Calendar, Microsoft 365, HubSpot CRM, Salesforce Health Cloud, plus any system with a REST API or webhook support. For systems without a direct integration, we build a custom connector at setup.

Can I keep my existing phone number?

Yes. Full number porting is supported across BT, Vodafone, O2, Three, Sky, and most VoIP providers. We can also forward calls from your existing number into the AI without porting — useful if you want a phased rollout. Setup of either takes 3-5 business days separate from the AI training timeline.

Is there a long-term contract?

No. Monthly rolling for Starter and Pro; quarterly invoicing optional at a 10% discount. Enterprise is twelve months with a quarterly cancellation window. We'd rather earn your business each month than lock you in. We also offer a 30-day pilot for new practices — if it does not reduce missed inquiries within thirty days, you get a full refund and we end the engagement.

Your night-shift receptionist — never sleeps, never forgets.

See your practice at #1

What happens next.

They search.

They find you.

They book.

They review.

Your practice grows.

An AI receptionist trained on your practice.

Trained on your practice

Human escalation that works

GDPR-compliant by design

Live in 15 days

Before the AI Coordinator. And after.

Eight capabilities. One AI receptionist.

Answers calls 24/7

Books appointments

Handles common FAQs

Manages reschedules

Qualifies urgency

Multi-channel ready

Insurance pre-checks

Human escalation

Numbers practice owners appreciate.

Let's get your practice never offline.

Three tiers. No surprises.

Questions. Honestly answered.

Your night-shift receptionist — never sleeps, never forgets.

See your practice at #1

What happens next.

They search.

They find you.

They book.

They review.

Your practice grows.

An AI receptionist trained on your practice.

Trained on your practice

Human escalation that works

GDPR-compliant by design

Live in 15 days

Before the AI Coordinator. And after.

Eight capabilities. One AI receptionist.

Answers calls 24/7

Books appointments

Handles common FAQs

Manages reschedules

Qualifies urgency

Multi-channel ready

Insurance pre-checks

Human escalation

Numbers practice owners appreciate.

Let's get your practice never offline.

Three tiers. No surprises.

Questions. Honestly answered.

Cookies — the practical kind.